The deal between us.

01 The agreement

These terms govern your use of HostMyBlog’s hosting and care services. By signing up or using the service, you agree to them. If you’re agreeing on behalf of a business, you confirm you’re authorised to do so.

02 What we provide

We provide managed WordPress hosting and ongoing care, including the specific items described on your plan, such as hosting, backups, updates, security, performance and support. We’ll provide the service with reasonable skill and care, and we aim for high availability, but we don’t promise the service will be uninterrupted or error-free.

03 Your responsibilities

To keep things running smoothly, you agree to:

• Give us accurate information and keep your account details current.
• Own or have the rights to the content and software on your blog.
• Not use the service for anything illegal, abusive, or that harms our infrastructure or other customers.
• Keep your own login credentials secure.

You remain the owner of your content and your site. We just look after it.

04 Plans & billing

Plans are billed in advance, annually unless stated otherwise on your plan. There are no setup fees and no exit fees, and you are never tied into a renewal. Because plans are paid a year in advance, stopping takes effect at your renewal date rather than mid-term, and the refund policy sets out the one window where that differs. Prices may change, but we’ll always tell you before a change affects you, and never mid-term on an existing prepaid period.

05 Cancellation

You can cancel any time, with no penalty and no exit fee. Your service continues until the end of your current paid period. Refunds, where they apply, are covered by our Refund Policy.

06 Acceptable use

We host blogs, not abuse. You may not use the service to distribute malware, send spam, host illegal content, or do anything that endangers the security or performance of our platform. If something on your site is compromised, we’ll work with you to fix it, but we reserve the right to suspend a site that poses an active risk to others, with notice wherever possible.

07 Liability

We take a lot of care, but to the extent the law allows, our liability to you is limited to the amount you paid us in the 12 months before the issue arose. We’re not liable for indirect or consequential losses, or for things outside our reasonable control. Nothing in these terms limits liability that can’t legally be limited.

08 Your data & backups

We keep daily backups as part of our care, and we take data protection seriously, see our Privacy Policy. We strongly recommend you also keep your own copy of anything irreplaceable. Backups are a safety net, not a guarantee against every possible loss.

09 Changes to these terms

We may update these terms occasionally. If we do, we’ll update the date above and notify you of anything significant. Continuing to use the service means you accept the revised terms.